1. Right to Deletion
- 1.1 You have the right to request the deletion of your personal data that we hold. To request deletion of your data, please contact our support team at [email protected].
- 1.2 Upon receiving a deletion request, we will confirm whether the data is eligible for deletion and, if so, proceed with removing it from our databases. Please note that we may need to retain certain information for legal or administrative purposes, such as for security, fraud prevention, or when required by law.
2. Deletion Process
- 2.1 We will process your deletion request within 30 days of receipt. If an extension is necessary due to complex or numerous requests, we will inform you of the reason and extension period.
- 2.2 In certain circumstances, we may deny your deletion request if retaining the data is necessary for us or our service providers to:
- Complete the transaction for which the personal data was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for such activities.
- Debug to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (CalECPA) or other applicable laws.
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion may likely render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent.
- Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of the information that are compatible with the context in which you provided it.
3. Effects of Deletion
- 3.1 After deletion of your data, you may not be able to access certain parts of our service that require the use of your personal data.
- 3.2 We may also anonymize or aggregate your data after deletion, ensuring it is no longer associated with you, for use in non-personal applications such as data analysis or reporting.
4. Contact Information
For any questions or concerns regarding the deletion of your data, please reach out to our support team via [email protected]